Is there a courtesy car available?
Yes, we have a fleet of courtesy cars available, but being a busy workshop it’s best to book in advance to ensure you get one.
What oil is used in the service?
We stock over 21 different oils to ensure we can cover all the vehicle types in New Zealand. We only use the exact oil required by the manufacturer as all oils are not equal. For example, some may have the same weight but have a special additive to prevent the hardening on the lifters from wearing, or a special fuel additive. Failure to use the correct oil can result in damage to the engine.
What is included in the service package?
Our yearly annual service package is a fully comprehensive vehicle check with oil and filter. All fluids and components are checked. The resulting report will leave nothing untested or unchecked and you will see exactly what your vehicle needs done in terms of maintenance. From transmission fluid colour condition to how much water is in your brake fluid.
How long does it take to service my vehicle?
Because of how busy we are we have three booking slots so we can manage and juggle the daily schedule. 8:30am to 1pm, 1pm to 5pm and 8:30 to 5pm.
How long does it take to do my WOF?
We can complete your WOF in 1 hour while you wait or walk around Orewa.
Are bookings required?
Yes, while we do our best to accommodate urgent repairs, we do appreciate appointments from WOF rechecks to servicing to have a booking.
Is Orewa car services MTA certified?
Yes, we are.
Is Orewa car services KIA and Hyundai specialists?
Orewa car services has been working on Hyundai and Kia for 10 years. During that time, we have had training by Hyundai and KIA. We had been Hyundai authorized repairers for 7 years and are currently KIA authorized repairers. We stock a full range of genuine Hyundai and KIA parts.
What happens if my car needs additional work from the WOF or service?
Once the service or WOF is completed, the office staff will contact you to discuss the findings with an estimate and ask if you would like to proceed with the recommendations.
Why is my check engine light on?
The check engine light is an important warning feature that activates when the vehicles onboard diagnostic system detects a potential problem with your car. Diagnostics is one of our specialties, most faults we can have diagnosed with an hour.